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  1. Comet Backup
  2. Technical Questions
  3. Backup and restore

Backup and restore

agent-to-server connectivity, service start-up, and OS-specific quirks. Backups and restore jobs.
  • How to restore data or view contents from a deleted Protected Item or device in Comet Backup
  • VSS Error during a backup in Comet Backup: Another shadow copy creation is already in progress. Wait a few moments and try again.
  • Comet Backup agent fails to back up the home directories (/var/directory) of the system user on Linux
  • Backup, reindex and deep scan jobs consistently fail with in Comet Backup during the retention pass: unexpected EOF
  • Error during backup or retention pass: Out of memory error encountered. Temporary files are being used to reduce RAM consumption.
  • Backup is failing with elevator service is missing error in Comet Backup
  • Backup or reindex job fails in Comet Backup: zero-byte pack file
  • Hypervisor VM fails to back up with warning: not present in any index - Disk '...' was captured by RCT but is not present in the backup checkpoint
  • Backup job fails with the error in Comet Backup: Cannot proceed - another task needs to finish using the Storage Vault first - Locked by device
  • Microsoft 365 backup fails with error: Access to this site has been blocked. StatusCode: 423
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