How to restore data from a Comet backup on another device?

To restore data to another device (for example, when the original device is unavailable, or when you want to restore a disk image to a different test machine), run the restore from the Comet Backup desktop application on that device.

1. Install the Comet Backup desktop application on the new device.
2. Log in as the same user that created the backups on the original device.
3. Click on the Restore button.

4. Select the Storage Vault containing the backed-up data, and click Next.

   Note: If the Storage Vault of the original device is not in the list, tick the checkbox below the drop-down menu to show the Storage Vaults from other devices. When the user is configured to provision a Storage Vault for each user, only the Storage Vaults assigned to the current device are shown by default.

5. Select the Protected Item that you want to restore, and click Next.
   • (Optional) Unfold the Protected Item to pick a snapshot other than the most recent
   • (Optional) Use the Search button to search for files to restore
6. Select which files to restore, and click Next.
   • (Optional) By default, all files are restored. You can use the "Choose files" radio option to select individual files or folders to restore.

An administrator can start the restore from the web-based Management Console. The restore runs on a device that has the Comet Backup agent installed.

1. In the Management Console, open the Actions menu for the device that will run the restore (the new device).
2. Select the Storage Vault of the device that ran the backups.

The Management Console only triggers a restore on a device where the agent is installed, and the restore destination is the original path or a custom path on that device. There is no option to download the restored data, such as a disk image (VHDX), to the computer from which you are logged in to the Management Console. To get the data onto a different computer, install the Comet Backup agent on that computer, log in with the credentials of the user that owns the backups, and run the restore as described above.